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Students and parents

Manage student accounts and their connected parent accounts from the admin panel.

Managing students

Viewing students

  1. Go to Students in the admin sidebar
  2. View all students across your organizations
  3. Filter by:
    • Organization
    • Class
    • Year group
    • Reading level

Adding students

Students can be added in several ways:

Manual entry

  1. Go to Students
  2. Click Add Student
  3. Enter student details:
    • Name
    • Username - Used for login
    • Class - Assign to a class
    • Year group - Automatically set based on class
  4. Click Create Student

Bulk import via Google Sheets

  1. Go to Integrations
  2. Connect your Google account
  3. Select a spreadsheet with student data
  4. Map columns to Reading Steps fields
  5. Import students
See Integrations for detailed instructions.

Student passwords

Viewing passwords

Teachers and admins can view student passwords:
  1. Go to Passwords in the teacher portal
  2. Find the student
  3. View their current password

Resetting passwords

  1. Find the student in the Students list
  2. Click on their profile
  3. Click Reset Password
  4. A new password will be generated
Student passwords are designed to be simple and memorable for young children. They typically use common words rather than complex characters.

Moving students between classes

  1. Find the student’s profile
  2. Click Edit
  3. Select a new class
  4. Click Save
The student’s reading history and progress will be preserved.

Managing parents

Viewing parents

  1. Go to Parents in the admin sidebar
  2. View all parent accounts
  3. See which students they’re connected to

Inviting parents

Parents are typically invited by:
  1. Going to a student’s profile
  2. Clicking Invite Parent
  3. Entering the parent’s email address
  4. The parent receives an email to create their account

Parent-student connections

Each parent account can be linked to one or more students:
  • Parents see all linked students on their dashboard
  • They can view reading logs for each child
  • They receive announcements sent to parents

Removing parent access

  1. Find the parent in the Parents list
  2. Click on their profile
  3. Click Remove Access
  4. Confirm the removal
The parent will no longer be able to view their child’s reading data.

Data privacy

Student data

  • Student names can be encoded for privacy
  • Only authorized staff can view student information
  • Reading logs are private to the student, their teachers, and parents

Parent data

  • Parent email addresses are only visible to admins
  • Parents can only see their own children’s data
  • Parent accounts can be deleted upon request
For GDPR or data deletion requests, contact support@helpdesk.readingsteps.uk